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The latest news and insights from the HarmonyPSA team

Exciting new features to get you super-organised! Take a look at our video explaining Harmony's Actions & Events


Actions and Events from HarmonyPSA on Vimeo.

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1.46 Release Notes

Hi All 1.46 has started rolling out to your instances with all sorts of improvements and new features, mostly around actions, events and scheduling.

Here are some of the most significant changes. As always please contact us if you have any questions!

The Harmony Team

Ability to schedule repeating actions and events

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Professional Services Automation: The 5 golden rules for PSA success

Implementing a Professional Services Automation / PSA solution is a serious decision.  Get it right and it will transform your business, providing efficiency, clarity and visibility across everything.  Get it wrong and it can prove an expensive, frustrating and time consuming distraction away from making money.

The stakes are high, so how do you improve your chances of the outcome being the positive one you dreamed of?

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Which metrics matter to technology businesses?

Technology businesses have to remain competitive in a rapidly changing economic environment with increased global competition.  Having clear, accurate and easy to access business data to hand enables managers to make the right decisions at the right time, maximising workforce efficiency and ensuring customer satisfaction and financial targets are being met. Tracking, and responding to, the right metrics can help increase your overall performance and lead to significant improvements in profitability.

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5 impediments to business growth (and how to get over them...)

Your business is successful, you have sorted your pricing and your customers love the products and/or services you deliver.  The market, both domestically and abroad is primed for exploitation and growth, so what will stop you making the most of opportunity?  What can possibly go wrong?

Many businesses, in particular tech businesses, will one day face a fork in the road.  Although they have operated very well at a small scale, they find that once the offering is right and take-up is strong, they are simply not equipped for success.

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