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The latest news and insights from the HarmonyPSA team

Keep up to date on activity across your business, from your smart-phone, tablet or PC

 

For Harmony customers it is now easier than ever to keep and eye on what is going on in the business. You can follow any object in the system to receive email alerts when anyone makes, or updates, a post on that object.  That object could be a customer, project, lead, ticket, opportunity, quote, order, purchase, schedule, invoice, product, employee or an asset. You select those key objects with which you need to keep up-to-date and when something happens, you will know about it straight way.

To make this work even better for our customers, we have now released a live feed which will consolidate all your posts into one, easy-to-access list.

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Developing a channel distribution model

Are you developing a partner-based channel distribution model? If so, there are some operational aspects that you should be considering.

Most product companies start their life with direct sales and there are many  PSA systems on the market that support this sales model.  However, once the ISV moves into a channel sales operation, there are a number of system considerations that must be tackled to make this work effectively.

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Do you need SOX Compliance to help win new business?

Much has been posted on the internet regarding the financial regulatory catch-all legislation labelled Sarbanes-Oxley (or SOX for short).  The authoritative articles are generalistic and hard to relate to the real world while the blog posts are generally negative and frustrated reactions to more legislation designed to get you into trouble in new and intriguing ways.
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