How annoying is it when you find yourself re-keying something, or worse, making a mistake and having to do it a third time?
Just as annoying is being forced by your PSA system to do something unnecessary in order to achieve something necessary.
Why do people write software that contains pointless clicks?
Well, they do it to achieve high degrees of functional re-usability, to keep down the cost of production, reduce complexity in the code: there are many sensible reasons. None of which make it any better when you seem to be wasting your life feeding information into a system all day that it should know already.Read More