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The latest news and insights from the HarmonyPSA team

Harmony v3.15 Release Notes

Hi all,

v3.15 is a large release with a number of important updates. 

 The most important of these are:

  • Invoice editor improvements - the invoice editor now lets you drag and drop between groups and create new groups on the fly making invoice editing much quicker
  • Deferred revenue treatment change - invoices where the revenue is being deferred are now reported as being posted against deferred not revenue.
  • N-central integration - stay posted for an instructional video regarding how to set up this integration
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Harmony v3.14 Release Notes

Hi all,

Harmony v3.14 is now rolling out.

This is another release packed with interesting and useful features. The email attachment size has been increased to 25mb per attachment and Harmony now has integration with Ninja RMM. The much requested recurring ticket functionality has also been added on this version and we have provided quick access to recently viewed items and pages via the Recently Viewed menu.  This includes the ability to pin these items.

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Harmony v3.13 Release Notes

Hi all,

Harmony v3.13 is now ready for release.

The main highlight is the ability to customise the header templates for documents generated by Harmony. On this version it's also possible now to make exports to Sage50 (former PeachTree), drive your pricing on quotes from a markup percentage and maintain your products and price lists via spreadsheet downloads and uploads. This last feature makes it easier to manage large third party price lists you want to maintain within Harmony.

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Feature Friday - Outlook Add-In

Hi All

We have now released an outlook add-in for all users of Office 365 or Exchange 2013 or later.

The add-in will appear in, and is available for use both in Outlook.com\OWA and also in the desktop version of Outlook.

Currently, you can only use the add-in to create tickets from emails and add email attachments to the ticket you have created.

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Exciters: small can be beautiful

What are exciters?
 
Well, in our world, they are small discrete items functionality that solve tiny but really useful gaps, or close really annoying gaps in the system.  Find someone who has lost money because of one of these gaps and you can make a sale just on that feature alone.
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Managing assets

Reading the SITS16 show guide, as you do…, we see from the Industry Survey that on the three budget-no-object requirements MSPs list is the ability to manage assets.  Thinking this through, we realised that we’d never written a blog post on how well Harmony PSA manages assets. Time to get writing…

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HarmonyPSA - New Features Roundup

Hi All We have rolled up a number of features in 1.49.24 (and some earlier) and we thought it was time for a quick summary.   We know some of you have been waiting for a few of these additions. 
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