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The latest news and insights from the HarmonyPSA team

The story behind HarmonyPSA

A number of people have asked me why I think I’m qualified to design a PSA tool, what makes me think I know the topic well enough to get the functionality right?

In particular as I’ve never worked for an MSP.

It’s come up enough times now that I thought I should explain in my own words the parts of my background that I have brought to this problem.

The image seemed to combine blue sky thinking with growth. It not only sums up what this is about, but it’s way better than a picture of me.

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Meet Denis Pujdak, developer

Can you tell us a little bit about your role at Harmony?

As a software developer I spend most of my time on the development and improvement of Harmony. Also I improve the interface flexibility and simplicity to give customers comfort and clarity in their work. My main goal is to make customers happy and to give them valuable tool for their business - to help lead our customers toward success.

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Meet Susan Wells, financial controller

Can you tell us a little bit about your role at Harmony?

I’m in charge of controlling the Finances!  Basically making sure more cash is coming in than flowing out…

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Meet Moritz Muenzenmaier, sales team leader

Can you tell us a little bit about your role at Harmony?

Alongside Tim, I work for acmeo, Harmony’s German sales partner. I am the team leader of sales at acmeo Systemhaus Software.

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Meet Timothy Jahn, sales consultant

Can you tell us a little bit about your role at Harmony?

I work for acmeo, Harmony’s German sales partner. We are responsible for sales in Germany, Austria and Switzerland, and I do 1st level support and consulting in German.

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Meet Steve Powell, our CTO

Can you tell us a little bit about your role at Harmony?

I am the technical lead for Harmony PSA. I drive the architecture and roadmap, and also get involved in other aspects such as some implementation projects and the sales process.

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Meet Charlotte Darley, content marketing manager

Can you tell us a little bit about your role at Harmony?

I work on the content marketing and PR for Harmony. As we're a cloud-based product, most of my work is digital.

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Meet Andre Babo, junior developer

Can you tell us a little bit about your role at Harmony?

Well I started off as an apprentice and have stayed on since. My role consists of low-end bugs and helping create new instances for our new customers.

What were you doing before you joined us?

I was a student.

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Meet Bhavini Prajapati, senior software engineer

Can you tell us a little bit about your role at Harmony?

Mostly new features development work.

What were you doing before you joined us?

I was working as senior software developer at TLC property management company, here in the UK, and before that I worked at Patni Computer Systems Ltd in India.

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Meet James Sponder, senior consultant

Can you tell us a little bit about your role at Harmony?

My primary role is identifying new businesses for Harmony to partner with and cultivating a working relationship with said businesses (AKA Sales!). I also dabble in support and implementation when time allows.

What were you doing before you joined us?

I spent eight years working for Sage software. I started off on telesales and ended up managing the Accountant Partner program.

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